IT Support Request FormTravis Drilingas2024-04-29T20:53:21+00:00 IT REQUEST "*" indicates required fields Name*Email* CC contact to requestFor multiple emails use a comma to separate.Request Type* Incident Service Request Please Note Incident: Something is no longer working that was working before and is preventing someone from doing their job. Service Request: Any enhancement, software install, hardware move, account setup, etc.This field is hidden when viewing the formUrgency* Emergency Today In the next 48 hours This Week Not Urgent Incident Categories* Printer / Copier Not Working Web Site Down Computer Not Working Account Locked Out Hardware Broken Server Down Internet Not Working Power Out Service Request Categories* Set Up New Equipment Update Email Account Account Setup Move Equipment Phone Setup Software Install / Update Web Site Update New Employee Setup Update IT Information Other Define Other*Have you already tried to restart your computer/device?* Yes No Account*Email, username, etc.Computer/System Name*Should be on a printed label at the top of your computer. If not, put NA. You can also click the Windows button and search for "System Information".New Employee Setup Needs* New Email Sage Promotional Adobe Reader - PDF Viewer Avast Antivirus Outlook Office Apps(Word, Excel, PowerPoint) QuickBooks Sage Accounting Select AllNew Employee Name* First Last New Employee Email* Please describe your request with as much info as you can.*Include any due dates, new equipment request, error messages, etc.Screen ShotsUpload any screen shots containing errors you are receiving. Drop files here or Select files Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB, Max. files: 3.
