IT Support Request FormTravis Drilingas2024-04-29T20:53:21+00:00 IT REQUEST "*" indicates required fields Name*Email*If it's an email issue put an email address you do have access to in the CC contact field below so that we can communicate with you. CC contact to requestFor multiple emails use a comma to separate.Request Type* Incident Service Request Please Note Incident: Something is no longer working that was working before and is preventing someone from doing their job. Service Request: Any enhancement, software install, hardware move, account setup, etc.This field is hidden when viewing the formUrgency* Emergency Today In the next 48 hours This Week Not Urgent Incident Categories* Printer / Copier Not Working Web Site Down Computer Not Working Account Locked Out Hardware Broken Server Down Internet Not Working Power Out Service Request Categories* Set Up New Equipment Update Email Account Account Setup Move Equipment Phone Setup Software Install / Update Web Site Update New Employee Setup Update IT Information Other Define Other*Have you already tried to restart your computer/device?* Yes No Account*Email, username, etc.Computer/System Name*Should be on a printed label at the top of your computer. If not, put NA. You can also click the Windows button and search for "System Information".New Employee Setup Needs* New Email Sage Promotional Adobe Reader - PDF Viewer Avast Antivirus Outlook Office Apps(Word, Excel, PowerPoint) QuickBooks Sage Accounting Select AllNew Employee Name* First Last New Employee Email* Please describe your request with as much info as you can.*Include any due dates, new equipment request, error messages, etc.Screen ShotsUpload any screen shots containing errors you are receiving. Drop files here or Select files Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB, Max. files: 3.
