Hive FAQs
How often can my store “pop up”?
As often as you’d like—there’s no limit! The possibilities are endless.
Is there a cost to launching a store?
Nope! There’s no fee to “pop up” a store.
Can I add hard goods like drinkware and pens to my site?
Absolutely! You’re welcome to include hard goods. Just note that minimum order quantities apply and vary by item. Our team at tpc will let you know the specifics in advance so you can plan accordingly.
Can I include printed materials and apparel in the same store?
Not at the moment. Current software doesn’t support a mix of print items and apparel in one store – but we’re always exploring new solutions. Who knows, we may just build it!
Can I offer both screen-printed and embroidered items?
Yes, you can! Just keep in mind that each decoration type requires a minimum of 24 pieces.
Are there any other minimum requirements?
Yes – each time your store goes live, a 24-piece minimum per decoration method (screen print or embroidery) is required.
Can we offer gift cards as employee rewards or client gifts?
Yes! Gift cards are a fantastic way to boost morale and show appreciation. They’re also great for client gifting – let your team choose how they use them.
Can employees pay individually?
Definitely. The store is set up to accept credit card payments for individual purchases.
Is payroll deduction available?
Yes, it is. We’ll provide a detailed report with employee names and balances to make payroll deduction simple on your end.
What’s the typical turnaround time?
Please allow approximately 14 business days from the date your store closes for production and fulfillment.
How will my items be delivered?
You’ve got options! Orders can be shipped directly to individual homes or to a central location for distribution. Bulk deliveries will be neatly packaged and individually labeled for convenience.
Can my store stay open year-round?
It’s possible! Year-round stores are available based on order volume. Let’s work together to find the right setup for your needs.
